How to Troubleshoot Pump Filter Blockages in a Hisense Washing Machine

HisenseHisense Washing MachineModerate⏱ 30 - 45 minutes

Инструкция на английском (оригинал iFixit). Непонятные термины — в разделе «Основы → Словарь».

Use this guide to safely remove and clean the pump filter on a Hisense washing machine. The pump filter, also called the coin catcher, catches debris before it reaches the drain pump. A blocked filter can cause poor draining, bad smells, strange pump noises, or the Hisense F03 error code. This guide is written for a Hisense washing machine with the pump filter behind the bottom-right front cover and no separate drain hose. Other Hisense models may have minor differences, including a small drain hose behind the same cover.

🧰 Tools

Blunt Tool
Shop Towels or Rags
Scrubbing Sponge
Bucket
Brush
Nitrile Disposable Gloves
Washing machine cleaner

ШагиSteps

Make the washer safe

Switch the washing machine off at the power supply and unplug it from the wall outlet.
Let the water cool before opening the filter if the washer recently ran a hot cycle.
Keep the plug and outlet dry while draining the filter area.

Gather draining supplies

Place lots of old towels around the bottom-right front corner of the washing machine.
Keep a sponge nearby to soak up water as it drains from the filter.
Have a sink, bucket, or bowl available so you can squeeze out the sponge as needed.
Even a washer that drained correctly can still hold lots of water in the filter area.

Open the filter cover

Find the filter cover in the bottom-right corner of the front panel.
Use a blunt instrument to gently pull the cover open.
Don’t pry hard against the plastic cover, or you may crack it.
The pump filter is directly behind the cover.

Check for a drain hose

Look inside the filter compartment for a small drain hose.
If a drain hose is present, pull it out and drain it into a small bucket before removing the filter.
This model drains directly from the filter opening, so water will come out when the filter is loosened.

Loosen the filter slowly

Turn the filter counterclockwise by hand to loosen it.
Open the filter only a little at first so water drains slowly into the towels and sponge.
Don’t remove the filter all the way until the water flow slows down.
Soak up the draining water with the sponge and towels.

Drain the leftover water

Let a small amount of water drain from the loosened filter.
Squeeze the sponge out in the sink, bucket, or bowl when it becomes full.
Repeat this draining and soaking process until hardly any water comes out.
Avoid pulling the washer out and tilting it backward unless necessary, because washers are heavy and rear pipework can be pulled loose.

Free a stuck filter

If the filter only turns a little and gets stuck, tighten it back up by hand.
Loosen and tighten the filter repeatedly to help trapped debris work loose.
Keep working the filter gently until it turns freely enough to drain and remove.
Don’t use pliers or force the filter, or the plastic filter body may break.

Remove debris from the filter

Pull the filter straight out once the water has stopped draining.
Remove trapped debris from the filter and put it in the bin.
Common blockages include tangled hair, hair clips, coins, hair bands, face masks, colour catchers, and elastic bands.
Wear gloves if you need to handle dirty water or sharp debris.

Clean the filter and housing

Scrub the filter with hot, soapy water and an brush.
Check inside the filter opening for remaining debris.
Use the brush to clean inside the filter opening if debris or grime is present.
Check that the impeller at the back spins relatively easily.
The impeller won’t spin completely freely, but it shouldn’t be jammed.

Reinstall the filter

Line up the cleaned filter with the filter opening.
Turn the filter clockwise by hand to lock it in place.
Keep turning until the filter is secure, but don’t use pliers.
Dry the filter area with an old towel.

Check for leaks and prevent blockages

Close the filter flap, or leave it open during the next wash program so you can check for leaks.
Run a wash program and confirm that no water leaks from the filter.
Run a drum clean cycle with drum cleaner if the filter area smells bad or contains dirty water.
Run the drum clean option about once a month to keep the washer fresh.
Check all pockets before washing clothes to help prevent pump filter blockages and F03 error codes.

The pump filter is clean when it drains normally, locks securely by hand, and doesn’t leak during a wash program. Check pockets before each load, and clean the filter whenever the washer stops draining, smells bad, makes unusual pump noises, or shows an F03 error. Repair didn't go as planned? Ask our Answers community for help.

«How to Troubleshoot Pump Filter Blockages in a Hisense Washing Machine» — автор eCuration, iFixit, лицензия CC BY-NC-SA 3.0. Показано без изменений. Открыть оригинал и комментарии →