Maytag Top Load Washing Machine Suspension Rod Replacement

MaytagMaytag Washing MachineModerate⏱ 45 minutes - 1 hour

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Use this guide to diagnose weak suspension rods and install a fresh W10189077 / W10820048 rod kit so the tub stays centered during spin. This process fits many Whirlpool-built Maytag, Whirlpool, Roper, Amana, Bravos, and Cabrio top-load washers that use the same suspension design.

🧰 Tools

6-in-1 Screwdriver
Putty Knife
Masking Tape
Rubber grip glove
Plastic flathead screwdriver

⚙️ Parts

W10820048 - Whirlpool Washing Machine Suspension Rod Kit

ШагиSteps

Check the suspension rods

Open the washer lid and press straight down on the agitator or washplate with firm force.
Release pressure and watch whether the tub quickly centers without bouncing.
Rock the tub left and right to check for excessive side-to-side play.
If the tub oscillates or takes time to settle the suspension rods are worn and need replacement.

Gather the rod kit and tools

Lay out a suspension rod kit labeled W10189077 or W10820048 that matches your model.
Keep a quarter-inch nut driver or multi-bit screwdriver within reach.
Put on a single rubber-grip glove to improve your hold on the rods.
Set masking tape nearby to secure the washer lid during service.
Have a putty knife ready if your model uses front clips instead of rear screws.
Place a plastic flathead screwdriver close by for swapping the upper plastic cups.

Open the top panel

Remove the two rear screws beside each hinge on the washer top panel with the nut driver.
Remove the single screw that secures the power-cord cover plate.
Stand at the front, pull the top panel toward you about two inches, lift upward, then push it back to disengage it from the rear bracket.
If your Bravos, Cabrio, or similar model lacks rear screws slide a putty knife under the front edge and depress the clips to release the top.

Tape the lid closed

Lower the released top panel against a wall or other support so it rests open.
Run masking tape between the lid and the top panel to stop the lid from flopping and damaging the control console.

Release the first rod

Reach inside the cabinet with the gloved hand and lift the first suspension rod upward to unload its weight.
Rotate the plastic retainer about 90 degrees then slide it out of the housing.
Gently lower the rod back inside the tub so it hangs free.

Remove the old rod

Tilt the washer slightly onto its side to expose the rod ends beneath the chassis.
Pull the rod downward through both chassis holes and remove it from the machine.
Wiggle the shepherd’s hook free whenever it sticks to avoid bending the metal.
Laying the washer fully on its side makes removal easier but can spill leftover water onto the floor.

Install the new rod

Feed the new suspension rod upward through the same two chassis holes.
Rest the lower spring against the lip of the washer frame to keep the rod in place while uprighting the machine.
Return the washer to an upright position while watching that the rod stays seated.

Hook the rod into the new cup

Use a plastic pry tool to remove the old cup, then install the new cup supplied with the rod kit.
Lift the tub with your gloved hand and seat the rod hook fully in the new cup.
Some replacement cups hold the hook at a different angle than the original cup. Match the new cup to the kit design.
If you cannot raise the rod high enough, lay the washer on its side again to reduce tension.

Replace the remaining rods

Repeat the removal and installation process for the remaining three suspension rods, one corner at a time.
Limited workspace may only allow one rod swap per tilt of the machine.
Once the first corner is complete, the remaining rod swaps usually go much faster.

Level the tub and close the cabinet

Confirm that every rod uses matching plastic bushings from the same kit.
Verify that the washer tub sits level inside the cabinet; an uneven tub will cause severe vibration during spin.
Refit the top panel by reversing the removal motion and reinstalling the rear screws or snapping the front clips.

Test the repair

Press down on the agitator again to ensure the tub returns to center without bounce.
Rock the tub side to side to confirm minimal play.
Run a wash cycle and observe that the machine no longer walks or makes loud banging sounds.

Repair didn't go as planned? Ask our Answers community for help.

«Maytag Top Load Washing Machine Suspension Rod Replacement» — автор Ben Schlichter, iFixit, лицензия CC BY-NC-SA 3.0. Показано без изменений. Открыть оригинал и комментарии →